Privacy Policy

1. Who We Are

This website, www.journeyepique.com, is owned and operated by Sibay Vogel LLC, doing business as Journey Épique (“Company”, “we”, “our”, or “us”).

If you have any questions or concerns about this Privacy Policy, you can contact us:

  • 📧 Email: hello@journeyepique.com

  • 📮 Address: 1925 129th PL SW Unit D, Everett, WA 98204, USA

2. Scope of This Privacy Policy

This Privacy Policy applies to data collected when you:

  • Use our website

  • Subscribe to our newsletter or request a freebie

  • Make a purchase through our site

  • Contact us for inquiries or support

  • Submit a credit card authorization form for travel services

By using our site, you consent to the data practices described here. If you do not agree, please discontinue use of the site.

3. What Data We Collect

We collect information in the following categories:

A. Information You Provide Voluntarily

This includes data you provide through forms, purchases, or contact, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Credit card details (via authorization forms)

    This may occur when you:

  • Purchase a product or service

  • Sign up for newsletters

  • Contact us for support or travel planning

  • Fill out a credit card authorization form (see section 6)

    B. Data Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the site

  • General location (e.g. city/country)

C. Cookies and Tracking Technologies

We use cookies and tools like Google Analytics to:

  • Improve site performance

  • Track visitor behavior

  • Serve relevant ads

  • Understand how visitors interact with the site

You can manage cookie preferences through your browser or via our cookie consent banner.

4. How We Use Your Data

Purpose Type of Data Legal Basis
Process bookings Contact and payment info Contract (Art. 6(1)(b))
Send newsletters Name, email Consent (Art. 6(1)(a))
Site analytics IP, behavior Legitimate interest (Art. 6(1)(f))
Customer service Any data provided Legitimate interest
Legal compliance Any data Legal obligation (Art. 6(1)(c))

5. How We Share Your Data

We may share your personal data with:

  • 58 Stars Travel (see Section 6)

  • Trusted travel suppliers (e.g. hotels, DMCs)

  • Payment processors (e.g. Clover)

  • Email and tech providers (hosting, newsletters)

  • Legal authorities (if required by law)

  • Business acquirers (if our business is sold or merged)

We do not sell your personal data.

6. Relationship with 58 Stars Travel (Host Agency)

Journey Épique operates as an independent contractor under host agency 58 Stars Travel. As part of this professional arrangement, we use tools, systems, and administrative support provided by 58 Stars Travel.

Some of your personal data (such as booking details, contact information, or payment references) may be accessed by authorized personnel at 58 Stars Travel for administrative, accounting, and booking-related purposes only.

58 Stars Travel adheres to data protection standards and will not use your data for marketing unless separately authorized by you.

7. Use of Credit Card Authorization Forms

To make travel bookings on your behalf, we may collect sensitive financial data using a credit card authorization form, including:

  • Cardholder name

  • Billing address

  • Card number

  • Expiry date and CVV

This data is used only to process bookings with third-party travel suppliers such as hotels or DMCs. We transmit it securely and limit access to authorized personnel only. It is stored only as long as necessary for your booking or required for compliance.

8. Data Retention

Data Type Retention Period
Email marketing Until you unsubscribe
Booking records 7 years (for tax/legal)
Inquiries 12 months
Google Analytics 26 months
Credit card forms Until booking is complete + legal retention time

You can request deletion of your data at any time (see Section 10).

9. International Data Transfers

If you are in the EEA, your data may be transferred to and processed in the United States. We use Standard Contractual Clauses (SCCs) to ensure GDPR-compliant protection.

10. Your Rights Under GDPR

If you are in the European Economic Area, you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Delete your data

  • Restrict processing

  • Port your data to another provider

  • Withdraw consent at any time

  • Lodge a complaint with your country’s Data Protection Authority

To exercise any of these rights, email hello@journeyepique.com with the subject line “Data Request.” We will respond within 30 days.

11. California Consumer Rights (CCPA)

California residents have the right to:

  • Know what personal data we collect

  • Request deletion of their data

  • Opt out of data sales (we do not sell data)

To request this, email hello@journeyepique.com with the subject “California Privacy Request.”

12. Children’s Privacy

We do not knowingly collect data from individuals under 18. If you believe a child has submitted data to us, please contact us and we will promptly delete it.

13. Data Security

We use SSL encryption, limit access to your data, and maintain internal protocols to safeguard your personal information.

However, no system is fully secure. Please do not send sensitive personal or payment details via email.

14. Cookies

We use cookies for:

  • Site functionality

  • Analytics (via Google Analytics)

  • Advertising

  • Content personalization

You may manage cookies through your browser or opt-out of tracking via Google Opt-Out Tool.

15. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect any changes. If major updates occur, we will notify you by email or site banner.

16. Contact

If you have questions or concerns, contact:

📧 hello@journeyepique.com
📮 Journey Épique, 1925 129th PL SW Unit D, Everett, WA 98204